General Overview
The purpose
of this privacy policy is to disclose to you what information we
may collect, how we may collect it, with whom we may share it, and
certain other matters related to such information, including the
choices you have regarding our collection of information and our
use and disclosure to other parties of information we may have collected
from you.
STAPLES Center Foundation is committed to protecting your privacy.
We use the information we collect about you to facilitate commercial
transactions and to provide you with a more personalized experience.
We have created this privacy policy statement in order to demonstrate
our firm commitment to protecting the privacy of all of our customers
and visitors. The following Privacy Statement discloses
the information-gathering and dissemination practices and policies
of STAPLES Center Foundation.
Except as otherwise
discussed in this Privacy Policy, this document only addresses the
use and disclosure of information we collect from you online. For
some services, we either collect and transfer personal information
to a service provider you have selected, or you may visit other
merchants through links on our site who may collect and use your
personal information. We encourage you to ask questions and to be
very cautious before you disclose your personal information to others.
Please read
the following to learn more about our data collection policies and
practices.
- Types of
Information that may be collected
- How is informaion
collected
- How we use
the information we collect
- With whom
the information may be shared
- What choices
do I have about STAPLES Center Foundation collecting, using, and sharing
my information
- What security
precautions are in place to protect against the loss, misuse,
or alteration of your information
- Chat Rooms,
Forums, and Message Boards
- Links to
other Websites
- A special
note for parents concerning privacy
- Limitation
of Liability
- Notification
of changes and acceptance of the Privacy Policy
- Correcting
and updating personal information
- Whom do I
contact with questions or concerns about this privacy policy
Types
of information that may be collected
The personally
identifiable information we collect is used to facilitate delivery
of products and/or services to our customers. In the process of
providing these products and/or services, we require our customers
to provide certain personally identifiable information. Specific
details may include, but is not limited to the following and may
be subject to change:
- In
the case of contests, promotions, and/or newsletter registrations:
We require all users and/or customers wishing to participate in
any of our contests, drawings, sweepstakes, promotions, or newsletters
to complete a Participant Registration Form. During this registration
process we generate and collect certain personally identifiable
information.
- The
personally identifiable information that may be collected from
our customers in completion of a registration form: Customer's
first name, last name, zip code, phone number, age and email address.
Winners of contests, drawings, sweepstakes, and/or promotions
will be required to provide additional personally identifiable
information such as a shipping address and telephone number.
- In
the case of product and/or service purchases: In order
to complete the purchase of a product and/or service, an online
credit card transaction is required. During this process we generate
and collect certain verifiable personally identifiable information.
- The
personally identifiable information that may be collected from
our customers in completion of a product and/or service purchase:
The verifiable personally identifiable information required includes
the customer's first and last name, first and last name of the
credit card owner, credit card billing address, credit card number,
credit card expiration date, customer's shipping address, phone
number, and email address.
- If a customer
sends us personal correspondence, such as emails or letters, we
may collect such information into a file specific to you.
How
is the information collected
We may collect
information from you in several different areas on the Site, including
but not limited to those described below:
- Registration
You may be asked first to complete a registration form and
provide personally identifiable information; you may also be asked
to choose a user ID and password in order to take advantage of
certain features the Site may choose to offer, including, but
not limited to, Newsletters, Contests, Forums, Fantasy or other
subscription based services.
- Newsletters
and Site Emails
We may offer free newsletters to share information with you about
the Site, about us and our affiliates and subsidiaries, or about
our business partners and advertisers and sponsors. You may receive
a newsletter either by registering for a particular newsletter
or in conjunction with a special feature or membership for which
you have registered on the Site. You may cancel your free email
subscription by following the instructions provided on the Site
or, in some instances, in the designated area of certain newsletters
or emails.
- Contests
or Sweepstakes
We may operate contests and sweepstakes through the Site, which
may require registration. Your personally identifiable information
may be used to contact you for winner notification, prize delivery
confirmation or other related purposes. We may ask your permission
to allow us to post publicly some of your information on the Site,
such as on a winners page, in the event you win a contest or sweepstakes.
Except as required by applicable law, we will not post your information
without your permission. In some instances, a third party advertiser
or sponsor may operate or host a contest or sweepstakes on the
Site, and collect your information. In those cases, where we are
not the operator or host of the contest or sweepstakes, we have
no control over the information collected and accordingly urge
you to review the advertiser's or sponsor's privacy policy applicable
to the contest or sweepstakes before participating.
- Surveys
or Voting
From time-to-time we may request personally identifiable information
from you via surveys or voting polls. Participation is voluntary
and you will have the opportunity to decide whether or not to
disclose information. At times, you may have to register to vote
or to take part in a survey.
- Cookies
As with many Websites, the Site uses standard technology
called "cookies," which are small data files that are transferred
to your computer when you allow your browser to accept cookies.
Cookies automatically identify your Web browser to the Site whenever
you visit the Site, and make using the Site easier for you by
saving your passwords, purchases, and preferences. By tracking
how and when you use the Site, cookies help us determine which
areas are popular and which are not. Many improvements and updates
to the Site are based on data obtained from cookies. Accepting
cookies allows you, among other things, to personalize your experience
on the Site. Cookies may also allow the Site to present to you
advertising which may be of interest to you. If you do not want
information collected through the use of cookies, you generally
can opt out of providing this information by turning the cookies
off in your browser; however, some areas of the Site may not provide
you with a personalized experience if you have disabled the use
of cookies.
- IP
Addresses and Click-stream Data
We may collect IP addresses and/or click-stream data for purposes
of system administration and to report aggregate information to
our advertisers and sponsors. An IP address is a number that is
automatically assigned to your computer whenever you access the
Internet. Our computers identify your computer by its IP address.
When you request Web pages from the Site, our computers log your
IP address.
Click-stream data is information collected by our computers when
you request Web pages from the Site. Click-stream data may include
such information as the page served, the time, the source of the
request, the type of browser making the request, the preceding
page view and other such non-personal information. When analyzed,
this data helps us analyze how visitors arrive at the Site, what
type of content is most popular, what type of visitors in the
aggregate are interested in particular kinds of content and advertising,
and the like.
- Transaction
Information
If you order any information from our Site, buy any of
our products or subscribe for any of the services offered on our
Site, we will ask you to complete an order form that will request
certain information from you, including financial information
such as a credit card number and expiration date and general contact,
billing and shipping information. We will use this information
to complete the transaction that you have requested, i.e., to
deliver the information, products or other services that you order,
and to invoice you. Such information is collected and stored through
encrypted means for your protection.
- Fantasy
Games
When you register to play Fantasy games, you may be asked
to provide personally identifiable information.
How
we use the information we collect
We internally
use personally identifiable information about our customers to improve
our marketing and promotional efforts, to statistically analyze
site usage, to improve our content and product offerings and to
customize our site's content and layout. We believe these uses allow
us to improve our site and provide better service to our customers.
We may occasionally use a customer's email address and, in rare
situations mailing address or phone number, to contact a customer
regarding administrative matters or notices.
We may use information in the file we maintain about a customer
to resolve disputes and troubleshoot problems.
With
whom the information may be shared
Information
we collect may be accessed by a variety of parties, depending upon
the project for which the information was originally collected,
the terms of that engagement, and the policies into or out of which
the consumer has opted. From time to time, we may send you offers
from STAPLES Center Foundation, its affiliated properties, and our promotional
partners based on the information you have provided us. In addition,
we may provide information we collect about you with third party
companies regarding promotions, sweepstakes and other opportunities
/ offers. These third parties are subject to stringent data security
and confidentiality requirements and, upon completion of their fulfillment
services, all information is returned to STAPLES Center Foundation or
is destroyed.
While we believe this disclosure of your information will result
in opportunities that may be of interest to you, you have the right
to tell us not to give your information to any third party. If you
want STAPLES Center Foundation to keep all of your information we have
collected confidential and not share it with any third party, please
either email us or mail your written request to:
1111 S. Figueroa Street
Los Angeles, CA 90015
Your request must include your name, email address, mailing address
and must be signed. (Signature only required for written request
sent by regular mail). Please allow six weeks to process your request.
After your request has been fulfilled, the only disclosures we will
make are those required by law.
What
choices do I have about STAPLES Center Foundation collecting, using,
and sharing my information
It is possible
for you to use much of our site without giving us any personally
identifiable information. When you do register with us or give us
personally identifiable information, you will have an opportunity
at the time we collect your information -- to limit e-mail communications
from STAPLES Center Foundation and from our third-party partners. You
can request at any time that STAPLES Center Foundation not send future
e-mail to you either by unsubscribing from the communication.
Also, as mentioned above, there are ways to limit the information
collected through technology -- though some of our features won't
work if you decide to do this.
What security precautions are in place to protect against
the loss, misuse, or alteration of your information
We use industry
standard efforts to safeguard the confidentiality of your personally
identifiable information. However, please keep in mind that "perfect
security" does not exist on the Internet and/or the World Wide Web.
Chat
Rooms, Forums, and Message Boards
The Site may
make chat rooms, forums and message boards available to its users.
You are not required to provide any personal information when using
these areas but you may choose to do so. If you post personal information
online, it will be publicly available and you may receive unsolicited
messages from other parties. STAPLES Center Foundation cannot ensure
the security of any information you choose to make public in a chat
room, forum, or message board. Also, we cannot ensure that parties
who have access to such publicly available information will respect
your privacy. Please exercise caution when deciding to disclose
personal information in these areas.
Links to other Websites
You should be aware that when you are on the Site you could be directed
to other sites beyond our control. For example, if you "click" on
a banner advertisement, the "click" may take you off the Site onto
a different Website. This includes links from advertisers, sponsors
and partners that may use the Site's logo as part of a co-branding
agreement. These other Websites may send their own cookies to you,
independently collect data or solicit personal information and may
or may not have their own published privacy policies. If you visit
a Website that is linked to our Site, you should consult that site's
privacy policy before providing any personal information.
A special
note for parents concerning privacy
We do not encourage children to participate in providing us with
any personally identifiable information. We ask that children (12
years of age and under) do not submit any personal information to
us. If you are a minor under the age of 13 years, please use our
services only under the approval and supervision of your parents
or legal guardian(s).
We support the guidelines and regulatory requirements provided in
the Children's Online Privacy Protection Act (COPPA):
http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html
Limitation of Liability
By providing
us with any personal information you expressly and unconditionally
release and hold harmless Anschutz Entertainment Group, Inc., STAPLES Center Foundation and its subsidiaries, affiliates, directors, officers,
employees and agents from any and all liability for any injuries,
loss or damage of any kind arising from or in connection with the
use and/or misuse of your collected personal information. In addition,
while STAPLES Center Foundation takes efforts to ensure the proper and appropriate use
of STAPLES Center Foundation data provided by STAPLES Center Foundation to third party companies, promotional
partners or vendors, STAPLES Center Foundation is not liable for any injuries, loss or
damage of any kind arising from or in connection with the use and/or
misuse of your collected personal information by STAPLES Center Foundation or the above-mentioned
non-STAPLES Center Foundation entities.
Notification of changes and acceptance of the Privacy Policy
By using this Site, you signify your agreement to the terms of our
privacy policy. STAPLES Center Foundation may change this policy from
time to time. If so, any such changes will be posted on this page,
so that STAPLES Center Foundation may keep its users informed of its
information collection practices. Accordingly, we recommend that
you consult this page frequently so that you are aware of our latest
policy. Your continued use of the Site shall constitute your acceptance
of such revised privacy policy.
Correcting
and updating personal information
If your personally identifiable information changes (such
as your zip code), or if you no longer desire to access our Site,
we will endeavor to provide a way to correct, update or remove the
personal data you have provided to us. This can be done by making
changes to your profile, by using an option out message in an email.
Please click here to make any changes to your profile and/or opt
out of STAPLES Center Foundation.
Whom
do I contact with questions or concerns about this privacy policy
If you have any questions about this Privacy Policy, the practices
of this site, or your dealings with this site, please contact STAPLES Center Foundation by sending a letter to:
Attn: Privacy Policy
1111 S. Figueroa Street
Los Angeles, CA 90015